Introduction

Arabian Pipeline & Services Co. Ltd. (ANABEEB) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data. It also explains your rights regarding the personal data we collect and process.
This Privacy Policy applies to all personal data collected by ANABEEB through our website, services, and other channels where we interact with you, such as in-person, by phone, or via email.

1. Information We Collect

We collect personal data when you interact with our website or when you contact us directly. Personal data may include, but is not limited to:

• Personal Identification Information: Name, address, email address, phone number, etc.
• Technical Data: IP addresses, browser types, device information, and cookies.
• Service Interaction Data: Information regarding the pages of our website that you visit, forms submitted, or services requested.

2. How We Collect Information

We collect information in the following ways:

• Directly from you: When you contact us via our website, email, phone, or in person.
• Through website usage: Our website may automatically collect certain technical information through the use of cookies and analytics tools to improve user experience and understand how our services are used.

3. Why We Collect Your Information

We collect your personal information to:

• Provide you with the services you request, such as industrial support for plant turnaround and shutdowns, planning services for shutdowns, mechanical works, and pre-commissioning services.
• Improve our website functionality and performance.
• Respond to your inquiries and communicate with you regarding our services.
• Comply with legal obligations, regulations, and industry standards.

4. Legal Basis for Processing Your Personal Data

We process your personal data based on the following legal grounds:

• Performance of a contract: To fulfill our obligations to you regarding the services we provide.
• Legitimate interest: To improve our services, maintain business records, and protect our business interests.
• Legal obligation: To comply with applicable laws and regulations.

5. How We Protect Your Information

ANABEEB implements appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, encryption protocols, and restricted access to your data within our organization.

6. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data with third-party service providers who assist us in operating our website and providing our services. These service providers are required to adhere to strict data protection standards and are only permitted to use your data to perform services on our behalf.

We may also disclose your personal data if required by law or to protect our rights and the safety of our clients.

7. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for any legal, accounting, or reporting requirements. When your data is no longer required, we will securely dispose of it in accordance with applicable laws and our internal retention policies.

8. Your Rights Regarding Your Personal Data

You have the following rights under applicable data protection laws:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we update or correct any inaccuracies in your personal data.
• Erasure: You may request that we delete your personal data, subject to certain exceptions.
• Restriction of Processing: You may request that we restrict the processing of your personal data under certain circumstances.
• Objection: You may object to the processing of your personal data for direct marketing purposes or for purposes based on legitimate interests.
• Data Portability: You may request a copy of your personal data in a structured, commonly used format, or ask us to transfer it to another organization.

To exercise any of these rights, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on our website with a revised date. Please review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

You may also lodge a complaint with the relevant supervisory authority if you believe we are not processing your data in compliance with applicable laws.

11. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files that are stored on your device and help us analyze web traffic and improve our website functionality. You can disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.

12. International Transfers

If your data is transferred outside of your jurisdiction (e.g., to other countries in which ANABEEB operates), we will ensure that the transfer complies with applicable data protection laws and that your personal data remains protected.